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The Tamariki Club

An after school & holiday club provider

THE DE LA SALLE AFTER SCHOOL CLUB:
2023 – 2024
(REVIEWED 14th JULY 2023)

 

Tel. 07829-­88 66 99
Email: 
info@tamarikiclub.com

Changes or updates are indicated in RED below. 

Fees  &  Times

Autumn Term 2023

2.5 hour period : 3.00pm -5.30pm.

From the Autumn Term 2023, the costs are as follows:

Daily Rate: £16.93 per day.
Monday – Friday discounted rate: £77.86 (incl. 8% discount for full week booking)
Sibling Discount: 10% (on 2nd, 3rd etc child)

These rates were last reviewed on 30th June 2022, previous to that, they were reviewed September 2020.

Please click here for our ‘Session Times & Costs’. 

Making a Booking
Booking requests are submitted using the online booking form on The Tamariki Club’s webpage. Responsibility   for   the   details   of   bookings  and  payment  lies  with  the  person  making  the  initial  booking.  If  the  session  you  require  is  fully  booked,  you  will  be  placed  on  a  waiting   list.  In  the  event  of  a  space  becoming  available,  The  Tamariki  Club  will  contact  you.

7 days’ notice is required for cancellation and refund   of   a   confirmed   place   at   all  sessions.   No  refund  will  be  given  with  less  than 7 days’ notice -­  this  also  applies  to  sickness.

If your child is absent from school and is due to attend The De La Salle After School Club, you must advise The Tamariki Club as soon as possible, either by phone, text or email.

Payment
All accounts must be paid in full and in advance for the participant to attend a session. Our online banking details are located on the lower section of your invoice for organising your payments. You will be emailed your account in advance for each term block.  Payment can be made either weekly, monthly or in full – if paying weekly or monthly, all due dates are listed clearly on the invoice.

If paying online, please state your invoice number in the reference box.
Our internet banking details are as follows:
A/C Name: The Tamariki Club             A/C Number:  52770008                  Sort Code: 40-25-34

Late Pick-Up Charge
Children must be collected latest by the end of your session, i.e. 5.30pm.  If a child is collected late and after their allocated session time, then a £20 late pick-up fee will be added to your account for that day to cover the extra costs incurred for 2 staff working overtime.

Medication
We are not able to administer any non-prescription medication including Calpol and Piriton.

In the event of a child requiring prescribed medication, parents must give written permission for it to be administered. You should be specific in terms of the name of the medication, dosage, frequency and storage. All medication must be in the original packaging and include the pharmacist’s/GP’s prescription label, this includes asthma inhalers.

Tax  Certificates
As The De La Salle After School Club is registered with the Childcare & Early Years Services (CEYS), we are able to provide tax certificates for child care fees paid during the year.  Please email to let us know if you require a tax certificate.

Personal  Property
All personal property is the participants’ responsibility, unless loss or damage is proven to be due to The Tamariki Club’s negligence. Expensive and/or treasured items should not be brought to  the club.

Meals  and  Snacks
Children are offered a light healthy snack, but you are welcome to provide your child with their own refreshments.  Please note that The Tamariki Club is a NUTFREE ZONE and any nut-based products brought onto the premises will be confiscated and returned to parents at the end of the session.

Session  Changes  or  Cancellations by The Tamariki Club
The  Tamariki  Club  reserves  the  right  to  change  session  specifications wherever  necessary.  A  full  refund   will  be  provided  in  the  unlikely event  of  the  session  being  cancelled  by  The  Tamariki  Club.

Where there has been an official announcement of the closure of the school due to adverse weather conditions or any other reason e.g. school strikes, either by the Education Department, or by De La Salle Primary School itself, or any other authoritative body, The Tamariki Club will not be liable to reimburse fees for that particular session (or  sessions).

Insurance
All participants are covered by Public Liability Insurance whilst at  the clubs, however The Tamariki Club cannot be held responsible for any act, omission or loss or damage unless proven to be caused specifically by the club’s negligence.

First  Aid
There  will  always  be  at  least  one  Certified  Appointed  First Aider  at  each  session.    In  the  event  of  an   accident,  first  aid  will  be  administered  to  participants  in  our  care  and,  if  necessary,  the  emergency   services  will  be  called.

Parents should ensure that they keep The Tamariki Club informed of any changes to their child’s medical information we hold on file, so that we have the most up-to-date information should we need to liaise with the emergency services. 

Exclusion after Sickness
If your child is unwell at home with sickness and/or diarrhea, they should be kept at home for a minimum of 48 hours following the last episode of illness.  If they are sick and/or have diarrhea at the club, there must be a minimum period of 48 hours following the last episode before they return to the club.  We ask that your child must be well enough to eat a normal diet when they return.

Departure
Each  participant  will  be  signed  out  at  the  end  of  each  session, by a member of Tamariki staff at the check-out area.  Please make sure that your child has been signed out before you take them home.  Occasionally there can be a little bit of a wait at busy times, so it is important that the staff member have noted you are here and that your child is signed out correctly. We appreciate your patience at these busy times.

The waiting area for parents at pick up is outside of the building, no parents are allowed to enter the building.

Photography
During  sessions,  photographs  may  be  taken  of  participants  during  course  activities.  These  images  may   be  used  for  publicity  purposes  in  an  image,  on  video,  on  our  website,  in  printed  publications or on our Facebook page. If  you  do not wish your child’s image  to  be  used  please indicate on the booking form.

Equal  Opportunities
We consider language, behaviour or action that is designed to be offensive or creates discrimination to any user of the  clubs or member of staff, unacceptable and will not be tolerated. If any behaviour at the club is considered inappropriate, the offending pupil or pupils will be given a clear warning. If the behaviour persists, the child or children will be removed from the activity.

If a pupil continues to ignore the staff member and is considered to be affecting the equilibrium of the whole session, then a parent will be called and the pupil asked to leave, and/or will have to miss the next session they are due in.

The Tamariki Club has a clear behaviour policy that the staff follow to deal with any behaviour concerns.  This is a 3-step approach, which involves talking with the child to discuss what has happened, any safety concerns, and what is a more appropriate way of behaving in the particular situation.  This 3 step approach is easy for the children to understand, provides consistency across all staff and children, and is a positive approach where the child and staff member work together to improve the situation and provide some learning for the child.

Data  Protection
The information we collect is only for the purpose of processing your booking and providing the childcare service, we only collect necessary information to fulfil this purpose.  This information will be kept for as long as is necessary to meet our regulatory requirements.  We use third-party suppliers to help provide this service, all third party suppliers meet GDPR guidelines.  We protect your information with a combination of technical and organisational security measures.

Feedback & Complaints Procedures
The  Tamariki  Club  endeavours  to  satisfy  all  of  our  valued participants.  If  you  have  any  concerns  or   suggestions  please  tell  us and  we  will  make  every  effort  to  rectify  matters.  Likewise, if you or your child have really enjoyed something, and you would like to feedback this back to us – we are very happy to hear from you.

In addition to this, there is also a formal method of communicating your concerns or issues, and this is to our regulating body – Childcare & Early Years Service (CEYS).  Their contact details are:

CEYS@gov.je
TEL. 01534-449387

(version 14th July 2023)